jilisv Privacy Policy

1. Introduction

jilisv ("we", "us", "our") operates the online gaming platform accessible at jilisv.net (the "Platform"). As a data controller under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA"), jilisv is responsible for the lawful, fair, and transparent processing of the personal data of all persons who interact with our Platform.

This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the legal bases on which we rely, the parties with whom we may share your data, the security measures we employ to protect it, the period for which we retain it, and the rights you hold as a data subject under Philippine law.

This Policy applies to all personal data collected through the jilisv Platform, including data provided during account registration, KYC verification, payment transactions, customer support interactions, and passive data collected through cookies and analytics tools. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside our Terms & Conditions, which govern the broader relationship between jilisv and registered players.

2. Personal Data We Collect

jilisv collects the following categories of personal data, limited to what is necessary for the purposes described in Section 4:

Category	Examples	Collected When
Identity Data	Full legal name, date of birth, nationality, government-issued ID number	Registration & KYC verification
Contact Data	Email address, mobile number, residential address	Registration & account updates
Financial Data	GCash / PayMaya account reference, BPI / BDO / Metrobank account details (masked), transaction history	Deposits & withdrawals
KYC Documents	Copy of UMID, PhilSys ID, passport, driver's licence, or other valid government ID; proof of payment method ownership	Withdrawal KYC process
Gaming Activity Data	Game sessions, bet amounts, win/loss records, bonus utilisation, session duration	During active gameplay
Technical Data	IP address, device type, browser type and version, operating system, time zone, screen resolution	Every Platform visit
Usage Data	Pages visited, features used, click-paths, session duration, referral source	Every Platform visit
Communication Data	Live chat transcripts, support email content, feedback submissions	Support interactions

jilisv does not collect sensitive personal information as defined under Section 3(l) of the DPA — such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation — unless explicitly required by law or regulation and with your prior consent.

3. How We Collect Your Data

We collect personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account profile.
• Automatically: When you visit or interact with the Platform, our servers and analytics tools automatically record Technical Data and Usage Data through cookies, web beacons, and similar technologies. See Section 7 for full details on our cookie practices.
• From third-party service providers: Identity verification providers may return verified identity attributes after processing your KYC documents. Payment processors provide confirmation and reference data relating to your transactions. Fraud prevention services may return risk-scoring signals based on your device and behavioural patterns.

jilisv does not purchase personal data from data brokers or any other third-party commercial data sources.

4. How We Use Your Personal Data

jilisv processes your personal data for the following purposes:

• Account Management: To create, maintain, and secure your jilisv player account, including authentication, password recovery, and account history.
• KYC and Age Verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with applicable gaming regulations. This is a mandatory requirement; the Platform cannot process withdrawals without completed KYC.
• Payment Processing: To facilitate deposits and withdrawals through your chosen payment method (GCash, PayMaya, BPI, BDO, or Metrobank) and to maintain accurate financial records.
• Platform Operation and Improvement: To deliver, maintain, and improve our games, features, and user experience based on aggregate usage analytics.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through live chat and email support.
• Responsible Gaming: To monitor gaming patterns that may indicate problematic behaviour and to implement player protection measures such as deposit limits, cooling-off periods, and self-exclusion at your request or as required by regulation.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other prohibited conduct on the Platform.
• Legal and Regulatory Compliance: To fulfil our obligations under the DPA, applicable gaming regulations, anti-money laundering rules (Republic Act No. 9160 as amended), and orders of competent Philippine authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates by email or in-platform message — but only where you have consented to receive such communications. You may opt out at any time through your account settings.

5. Legal Basis for Processing

Under the DPA and its Implementing Rules and Regulations, jilisv relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing your identity, contact, financial, and gaming activity data is necessary for the performance of the Terms & Conditions contract between you and jilisv — specifically, to operate your account, process bets, and pay out winnings.
• Legal Obligation: KYC verification, AML record-keeping, age verification, and regulatory reporting are required by Philippine law. jilisv must process this data to comply with applicable legal requirements regardless of your preference.
• Legitimate Interests: Processing Technical Data and Usage Data for fraud prevention, platform security, and aggregate analytics serves the legitimate interests of jilisv and its player community, provided those interests are not overridden by your rights and freedoms.
• Consent: Where we send you marketing communications or deploy non-essential cookies, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Data Sharing and Third-Party Disclosure

jilisv does not sell or rent your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Service Providers: GCash (Mynt/Globe Fintech Innovations), PayMaya (PayMongo Philippines), and partner banks (BPI, BDO, Metrobank) receive the minimum data necessary to authorise and process your transactions.
• Identity Verification Providers: Third-party KYC service providers process copies of your identification documents to verify your identity and age. These providers are contractually bound to process your data only for KYC purposes and to delete documents after a defined retention period.
• Game Content Providers: Licensed game studios and live dealer providers receive a pseudonymised player session identifier to deliver game content. They do not receive your full identity or payment information.
• Fraud and Risk Management Services: Specialist fraud prevention providers receive Technical Data and behavioural signals to generate risk scores. They do not retain raw personal data beyond the assessment period.
• Regulatory and Law Enforcement Authorities: jilisv will disclose personal data to competent Philippine authorities — including the National Privacy Commission, law enforcement agencies, and gaming regulators — where required by law, court order, or binding regulatory direction.
• Professional Advisers: Legal counsel, auditors, and compliance consultants may access personal data under strict confidentiality obligations where necessary for the provision of their professional services.

All third parties with whom jilisv shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond that for which it was shared.

7. Cookies and Tracking Technologies

jilisv uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by a web server. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable login session management, security token validation, and language preferences. You cannot opt out of these cookies without disabling the Platform entirely.
• Analytics Cookies: We use privacy-respecting analytics tools to understand aggregate user behaviour — such as which game categories are most popular and where users encounter friction in the registration flow. These cookies are pseudonymised and do not identify you personally.
• Functional Cookies: These cookies remember your preferences — such as your selected payment method and notification settings — to provide a more personalised experience on return visits.
• Marketing Cookies: With your consent, we may use cookies to track the effectiveness of our promotional campaigns. You may withdraw this consent at any time through our cookie preference centre or your browser settings.

You can manage your cookie preferences at any time through the cookie settings panel accessible in the Platform footer. Please note that disabling certain cookies may affect the functionality of specific Platform features.

8. Data Retention

jilisv retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by law:

• Account and Identity Data: Retained for the duration of your active account plus five (5) years following account closure, in compliance with AML record-keeping requirements under RA 9160.
• KYC Documents: Retained for five (5) years following the completion of the verification process or account closure, whichever is later.
• Financial Transaction Records: Retained for five (5) years from the date of each transaction, in compliance with applicable tax and AML regulations.
• Gaming Activity Logs: Retained for three (3) years from the date of each session for dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
• Support Communication Records: Retained for two (2) years from the date of the last interaction, to enable continuity of support and resolution of escalated disputes.
• Marketing Consent Records: Retained for the duration of your account plus one (1) year, to demonstrate a valid record of consent or opt-out.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identified or identifiable individual.

9. Security Measures

jilisv implements a layered security programme to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data fields stored in our databases, including KYC document references and payment identifiers.
• Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data, and only to the extent required for their specific function.
• Multi-factor authentication for all jilisv administrative systems and infrastructure access.
• Regular third-party penetration testing and vulnerability assessments conducted by qualified information security professionals.
• Continuous real-time monitoring of Platform infrastructure for anomalous activity, with automated alerting and incident response protocols.
• Secure data centre facilities with physical access controls, redundant power, and environmental monitoring.

While jilisv takes all reasonable precautions to protect your data, no online system can guarantee absolute security. We encourage you to use a strong, unique password for your jilisv account and to enable two-factor authentication from your account security settings.

10. Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilisv:

To exercise any of the above rights, please contact our Data Protection Officer (see Section 13). We will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) calendar days. In complex cases, we may extend this period by up to thirty (30) additional days with prior written notice to you.

We may request proof of identity before processing certain data subject requests to ensure we do not disclose or alter data in response to fraudulent requests.

11. Children's Privacy and Age Restrictions

The jilisv Platform is strictly intended for adults. In the Philippines, participation in casino-style online gaming is restricted to individuals aged 21 years and above. jilisv does not knowingly collect personal data from individuals under the age of 21.

Our registration process includes age declaration and KYC verification steps designed to identify and prevent underage access. If jilisv becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has created a jilisv account, please contact our Data Protection Officer immediately at the contact details in Section 13. We will investigate and respond promptly.

12. Changes to This Privacy Policy

jilisv may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory guidance. When we make material changes — such as changes to the categories of data we collect, the purposes for which we use it, or the rights available to you — we will notify registered players by email at least fourteen (14) days before the changes take effect.

Non-material amendments, such as typographical corrections or clarifications that do not alter the substance of our commitments, will be reflected on this page with an updated "Last Updated" date without advance notice.

We encourage you to review this Privacy Policy periodically. The version of the Policy in effect at the time of your use of the Platform governs the processing of your personal data at that time. Continued use of the Platform after an update takes effect constitutes your acceptance of the updated Policy.

13. Contact and Data Protection Officer

jilisv has appointed a Data Protection Officer (DPO) in accordance with Section 21 of the DPA and the implementing rules of the National Privacy Commission. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact us through the following channels:

• Data Protection Officer — Email: [email protected] (please include "Privacy / DPO Request" in the subject line for prioritised routing)
• Live Chat Support: Available 24/7 directly within the Platform — average response time under 5 minutes for general inquiries; DPO requests are escalated within one business day.
• Postal Address: jilisv — Data Protection Officer, Online Gaming Platform, Serving the Philippines

If you are not satisfied with our response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.